Certified Administrative Professional (帽) 培训
GES291: Online Administrative Professional 培训
As business culture evolves, so do the roles and responsibilities of administrative professionals. Many administrative professionals today give themselves a competitive edge by the earning the industry-recognized CAP certification. This 100% online course will help you gain the technical skills and knowledge needed to earn this valuable industry credential.
登记 and Enrollment
This course is 100% online. 随时开始.
课程目标
• Prepare to take the Certified Administrative Professional (帽) exam
• Master the CAP body of knowledge
• Understand administrative fundamentals including financial responsibilities and project management
先决条件
There are no prerequisites to take this course.
Job Outlook for Administrative Professionals
The Bureau of Labor Statistics states that the most recent median annual wage for administrative assistants was $39,850.
Among the 办公室 and Administrative Support Occupations listed by the US Bureau of Labor Statistics (BLS), those that require specialized skills offer the highest levels of pay and future opportunities.
常见问题
Do Administrative Professionals need certification?
No. 然而, as the modern office shifts to becoming more technology driven, having formal training is key to advancing your skill set and staying ahead of the curve. Employers want candidates that can hit the ground running in their organization without further training, which certification proves.
How valuable is the CAP for Administrative Professionals?
CAP is an assessment-based certification for office and administrative professionals. As an industry-recognized certification, it designates that you understand the duties, responsibilities and knowledge required of an administrative professional in today’s workplace.
How many exams are required for the CAP certification?
To be eligible for the CAP exam, candidates must meet the following requirements:
- No College Degree – 4 years of relevant work experience
- Associates Degree – 3 years of relevant work experience
- Bachelor’s Degree – 2 years of relevant work experience
What is relevant work experience?
Relevant work experience includes typical duties for office and administrative professionals including:
- Conducting business communication, including emails and memos
- Overseeing office functions and record keeping
- Managing projects, budgets and meeting schedules
- Coordinating between staff and clients
课程概述
Below is the curriculum information that will be a part of the Certified Professional Administrator curriculum:
Organizational Communication (Part I)
Communication essentials; interacting with stakeholders and teams
Organizational Communication (Part II)
Organizational structure and systems; networking, interpersonal interactions and public speaking
商务写作 & 文档生产
业务 writing; publishing web documents, hard-copy documents, and meeting minutes
技术 & 信息分布
研究, 收集, 编译, and analyzing data and information; networks for information distribution and maintaining, 倒车, 存储数据
办公室 & 记录管理
The basics of creating functioning and productive workspaces; obtaining and managing resources for your office and working in a virtual office
事件 & 项目管理
事件 and travel management: coordinating virtual meetings; project management, time management and negotiations
人力资源
Human resources functions, duties, and processes; employee files, records and training
金融功能
Organizational finance: budgeting, 财务报表, and financial transactions; banking process and the bank statement reconciliation process
工作场所的行为
Goal setting and creativity; problem solving, decision making and time management
Becoming an Administrative Assistant & 推进你的职业生涯
Job duties, responsibilities and personal characteristics of administrative assistants
教练
贝基Swaim
贝基Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, 和个人卓越. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.